Event Tracking

Most Klaviyo accounts track three events: opened email, clicked email, placed order. That is not customer data. That is barely scratching the surface.

Klaviyo's real power is in the events and properties you track. Page views, product views, add to carts, search queries, quiz completions, video watches, scroll depth, review submissions — every meaningful action a customer takes on your site can be tracked as a Klaviyo event with custom properties.

When you track the right events, everything gets better. Abandoned browse flows trigger based on specific products viewed. Segments distinguish between someone who visited once and someone who visited the same product five times. Predictive analytics models have richer data to work with. Campaign targeting uses actual behaviour instead of demographics.

But most Klaviyo accounts only track the defaults — the events Shopify passes automatically. No custom events. No enriched properties. No on-site behaviour tracking. You are running a data-powered platform with minimal data.

We configure Klaviyo event tracking for eCommerce brands. Custom events for every meaningful customer action. Properties enriched with product details, session context, and engagement signals. The data infrastructure that makes your flows, segments, and analytics actually work.

As a Klaviyo Gold Partner, we know which events matter, which properties unlock better segmentation, and how to set up tracking that feeds every downstream automation.

Get a Free Event Tracking Audit15 min. No pitch deck.

3→30+

Events Tracked

150+

Brands Configured

Gold

Klaviyo Partner

$23M+

Revenue Driven

Your Klaviyo account is starving for data. And it is costing you revenue.

  • Only tracking default Shopify events — placed order, started checkout, and Klaviyo email engagement
  • No product browse tracking — cannot trigger abandoned browse flows because you do not know what customers viewed
  • Custom properties missing from events — orders lack product category, margin data, or customer segment tags
  • Quiz results, video views, and other on-site actions not tracked — rich behavioural data going to waste
  • Segments limited to basic demographics and purchase history because behaviour data is not available

Klaviyo is only as good as the data you give it. Default tracking gives you default results. Custom event tracking gives you the data that makes personalization, segmentation, and automation actually work.

What we do for Global brands

Custom event implementation

Page views, product views, add to carts, search queries, quiz completions, and any meaningful customer action configured as Klaviyo events with full property data.

Property enrichment

Every event enriched with relevant properties — product category, price, margin, collection, variant, customer segment. Richer properties enable smarter segmentation and flows.

On-site behaviour tracking

Klaviyo JavaScript tracking configured for browse behaviour, engagement signals, and interaction patterns. Your flows know what customers did on your site, not just in their inbox.

Flow and segment activation

New events connected to flows and segments immediately. Browse abandonment flows. Category-specific campaigns. Engagement-based segmentation. The tracking feeds automation.

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How we work

Step 01

Event audit

We inventory every event currently tracked in your Klaviyo account. Identify what is missing, what is misconfigured, and what properties are absent from existing events.

Step 02

Tracking plan

Custom tracking plan designed for your business — which events to add, which properties to enrich, and which on-site actions to capture. Prioritized by downstream impact on flows and segments.

Step 03

Implementation

Custom events configured via Klaviyo JavaScript API, Shopify integration updates, and third-party tool connections. Properties validated against live data.

Step 04

Activation

New events connected to flows, segments, and analytics. Browse abandonment flows activated. Behaviour-based segments created. Tracking verified and monitored.

Why Global brands trust us

As a Klaviyo Gold Partner, we have configured event tracking for 150+ eCommerce brands. Most common finding: brands tracking 3-5 events when they should be tracking 30+. The ones who invest in proper tracking see immediate improvements in flow performance and segmentation accuracy.

Questions our best clients asked first

Give Klaviyo the data it needs to actually work for you.

Free event tracking audit. We will show you what your Klaviyo account is tracking, what it is missing, and exactly how better data translates to better flows, segments, and revenue.

Pick a Time

15 minutes. No pitch deck. Just your data and our honest take.

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