AI Automation & Consulting
Your team working smarter, not replaced.
What nobody in the "AI revolution" wants to admit: the technology is only as good as the people using it. We don't sell robots. We build systems that take the repetitive work off your team's plate, so they can focus on the stuff that actually requires a human brain.
Real people using smart tools. That's the pitch.
150+
Clients
$70M+
Revenue driven
$23M+
Ad spend managed
Gold
Klaviyo Partner
Your team is drowning. And it's not their fault.
It's Monday morning. Your ops manager opens their laptop and spends the first two hours copying order data from Shopify into a spreadsheet. Then they update the inventory tracker. Then they pull numbers from Google Ads and cross-reference them with last week's email campaign performance. Manually. In separate tabs.
Meanwhile, your customer service team is answering the same questions over and over. "Where's my order?" "What's your return policy?" "Do you ship to Canada?" Questions that have clear, definitive answers, but someone has to type them out every time.
Your marketing team? They're spending half their week building reports instead of analyzing them. They know the data is in there somewhere. But pulling it together from 6 different platforms, formatting it, making it make sense, that's a full day's work. Every week.
What really hurts: your best people, the ones you hired for judgment, are spending a big chunk of their week on work that a well-built automation could handle in seconds. They're not doing the work you hired them for. They're doing data entry. They're doing copy-paste. They're doing the digital equivalent of pushing paper.
You know you need to fix this. You've probably even looked into it. But every "solution" you find is either an enterprise platform that's overkill for your size, or some kid on Fiverr who'll set up a Zapier that breaks in a week.
There's a middle ground. We work in that gap.
What "AI automation" means for your business
No hype
Let's get something straight. When we say "AI automation," we don't mean a sentient robot is going to run your business while you sip cocktails on a beach. That's a fantasy peddled by people who want to sell you something.
What it means:
Smart tools that handle the boring stuff so your team can do the creative stuff.
Strip away the buzzwords and the LinkedIn thought-leader nonsense, and that's what this is. Your order processing runs itself. Your reports build themselves. Your customer service handles the easy questions automatically. Your inventory forecasting uses actual data instead of someone's gut feeling.
The technology isn't the point. The result is the point. Your people get their time back. They do better work. Your business runs tighter. You grow without hiring three more people to handle the operational overhead.
We use all sorts of tools to make this happen, API integrations, workflow platforms, statistical models, natural language processing, machine learning where it makes sense. But we don't lead with the tech. We lead with the problem. What is your team doing right now that they shouldn't be? And what would happen if we took that off their plate?
Usually, the answer is: "We'd finally have time to do the work that grows this business."
Not sure where to start?
That's what the audit is for. We come in, map your workflows, and tell you exactly where you're bleeding time.
Book a Free Workflow Audit
Book NowCase Study
How we automated inventory forecasting for an eCommerce ops team
An eCommerce brand came to us with what they thought was a hiring problem. "We need another ops person," they said. "Our team can't keep up."
When we dug in, we found something different. Their ops team wasn't overwhelmed because they needed more people. They were overwhelmed because they were doing things manually that had no business being manual.
Here's what their week looked like before we got involved:
Before
- Inventory tracking done by hand across 3 warehouses
- Reorder reports built by hand in Excel
- Sales reconciliation between Shopify and their 3PL, by hand
- Stock updates sent to the ad team by hand
That's almost a full-time employee doing nothing but shuffling data between systems.
Here's what we built:
- A real-time inventory sync across all three warehouses, pulling directly from their WMS and updating Shopify automatically
- A demand forecasting model that analyzed historical sales data, seasonality, and marketing spend to predict reorder points
- Automated reorder alerts that triggered when stock hit predicted thresholds, not arbitrary minimums
- A Slack integration that pinged the ad team automatically when a SKU was running low, so they could pause campaigns before overselling
After
- Ops time recovered: team moved to supplier negotiations and product development
- Stockouts dropped: the forecasting model caught low stock before it ran out
- Fewer lost sales from empty shelves: stock was managed from the forecast, not a gut check
- They didn't hire that extra ops person.
The ops manager told us: "I actually do my real job now." That's the whole point.
Case Study
Custom reporting dashboard that replaced the monthly report grind for each client
A marketing agency we work with came to us with a reporting problem. Every month, their account managers spent an entire day, sometimes two, building each client report. Pulling data from Google Ads. Screenshotting Klaviyo dashboards. Copying email metrics into Google Slides. Manually.
A full day per client, month after month. Nearly half a full-time employee just making reports instead of analyzing data, optimizing campaigns, or talking to clients about strategy.
And the kicker? Half the clients barely looked at them. Because the reports were long PDF decks full of metrics nobody understood. Impressions, clicks, open rates, numbers without context. The clients wanted to know one thing: "Is this working? Are we making money?"
Here's what we did:
- Built a centralized dashboard that pulled live data from Google Ads, Meta Ads, Klaviyo, Shopify, and GA4, all into one view
- Created client-facing views that showed revenue, ROAS, and cost per acquisition, the stuff business owners actually care about
- Set up automated weekly email digests with the top 5 metrics and a one-paragraph summary
- Added anomaly alerts, if ROAS dropped below a threshold or spend spiked, the account manager got pinged immediately instead of discovering it during the monthly report build
Results
- Reporting days recovered: account managers refocused on strategy and optimization
- Clients could see results in real time: no more waiting for a monthly deck
- Problems caught early: anomaly alerts flagged issues that would have gone unnoticed for weeks
- They took on more clients without hiring another account manager
The agency owner said something that stuck with us: "We were spending all our time proving we were doing work instead of actually doing better work." That's the trap. And automation is the way out.
What we build
Every engagement starts with an audit. We don't sell you a package and hope it fits. We study how your business actually operates, identify where you're losing time and money, and build exactly what you need. Here's the menu, but your order will be custom.
Workflow Automation
We map your team's actual workflows, not the ones in your process docs, the real ones, and build automations that handle the repetitive steps. Order processing, data entry, email tagging, inventory updates, customer routing. The stuff that eats a big chunk of your team's week.
Data Integration & Sync
Your Shopify data doesn't talk to your ad platform. Your CRM doesn't sync with your email tool. Your spreadsheets are always out of date. We connect your systems so data flows automatically, no manual exports, no copy-paste, no "which spreadsheet is the right one?"
Custom Dashboards & Reporting
Stop spending half a day building a monthly report nobody reads. We build live dashboards that pull from all your data sources and show you the numbers that actually matter, revenue, CAC, LTV, ROAS, updated in real time. Your team opens it, sees the truth, and moves on.
AI-Enhanced Analytics & Forecasting
This is where things get interesting. We use statistical models and machine learning to spot patterns your team can't see: demand forecasting, churn prediction, customer segmentation, inventory optimization. Not crystal ball stuff. Models that get smarter over time.
Customer Service Automation
Chatbots that actually help. Automated ticket routing that works. FAQ systems that take the repetitive inquiries so your support team can focus on the complex stuff that requires a human. We build these carefully, because a bad chatbot is worse than no chatbot.
How we work
We don't show up with a pre-built solution and force your business into it. We study your operation, build for your reality, and stick around to make sure it actually works.
Audit & Discovery (Weeks 1-2)
We interview your team. Managers and the people doing the actual work. We map every workflow, identify bottlenecks, measure time spent on manual tasks, and audit your current tech stack. Then we model the ROI of automating each process and build a priority roadmap. Highest impact, lowest risk, first.
Design & Architecture (Week 3)
We design the system before we build it. Workflow diagrams, data flow maps, tool selection, error handling plans, monitoring strategy. You see exactly what we're going to build and approve it before a single line of code gets written. No surprises.
Build & Test (Weeks 4-6)
We build in sprints, starting with the highest-ROI automation. Each one gets thoroughly tested. Does it work? What happens when things go wrong? Edge cases, error states, data anomalies. We break it on purpose so it doesn't break on you.
Launch, Train & Support (Week 7+)
We go live with monitoring on everything. Daily check-ins the first week. Weekly check-ins after that. Your team gets full documentation, screen recordings, and hands-on training. We don't disappear after launch. We stick around until everything is running smooth and your team is confident.
What we don't do
Honest about limitations
Look, we could tell you we do everything. That's what most agencies do. But we'd rather be honest about where the technology stops, because overselling this stuff leads to disappointed clients, and we'd like to avoid that.
What we won't do:
We won't automate judgment calls.
If a decision requires nuance, context, empathy, or creative thinking, that's a human job. We automate the data gathering and prep work so the human can make a better decision faster. But the decision stays with your team.
We won't replace your customer relationships.
Chatbots handle FAQs. They don't handle angry customers, complex returns, or relationship-building. If someone needs to feel heard, they need a person. We make sure the easy stuff is handled automatically so your people have time for the hard stuff.
We won't build something that doesn't have clear ROI.
If we can't show you the math on why an automation is worth building, we won't build it. Some things are cool but not worth the investment. We'll tell you that. Even if it means a smaller project for us.
We won't lock you into proprietary systems.
Everything we build, you own. We use standard tools, open formats, and documented processes. If you want to take it in-house or switch providers later, you can. No hostage situations.
We won't promise magic.
The phrase "AI-powered" has been ruined by people promising autonomous everything. We don't do that. We build practical tools that make your team more efficient. Sometimes that uses machine learning. Sometimes it's just a well-built Zapier workflow. The tool doesn't matter. The result does.
We'd rather under-promise and over-deliver than the other way around. If that makes us boring, fine. Our clients seem to prefer it.
Questions our best clients asked first
We get these a lot. Figured we'd save you the email.
Ready to stop drowning in manual work?
Book a free workflow audit. We'll look at how your team actually spends their time, identify the biggest time-wasters, and show you exactly what's worth automating, and what isn't.
30 minutes. No pitch deck. No "let me show you our platform." Just your workflows and our honest take on what's fixable.
Book a Free Workflow AuditPick a time that works. No obligations. No follow-up spam.