Birmingham Email & SMS Marketing

The average UK eCommerce brand leaves 25–35% of potential revenue untouched in its email list.

That's not a guess. That's what we find every time we audit a new client's Klaviyo account. The list is there. Thousands of contacts — people who've already bought or expressed interest. But the flows are stale. The campaigns are one-size-fits-all. Nobody's segmenting by behaviour. And the revenue attribution? Most brands can't even tell you what percentage of sales comes from email.

That's money left on the table every single day. While your ads get more expensive and organic takes months to build, email is sitting right there — your warmest audience, your cheapest channel, your highest-ROI marketing tool — and it's barely being used.

GOSH Digital fixes that. As a Klaviyo Gold Partner, we've built email and SMS programmes for 150+ brands. We audit what's broken, rebuild flows from scratch, segment your list by actual buying behaviour, and turn your email channel into the profit centre it should be. Birmingham's eCommerce brands are growing fast. With GDPR making third-party data harder to leverage, your owned email list is more valuable than ever. We help you extract every pound from it.

Book Your Klaviyo Strategy Call15 min. No pitch deck.

30-40%

Revenue From Email

150+

Brands Served

Gold

Klaviyo Partner

6.2x

Avg. Email ROI

Does this describe your email programme?

  • Your Klaviyo flows haven't been updated since they were first set up
  • Every campaign goes to the same list segment — no personalisation, no targeting
  • You can't tell what percentage of revenue comes from email
  • Your list is growing but your email revenue is flat
  • You're worried about GDPR compliance but not sure if your setup is right

This is what we hear from almost every new client. It's not your fault — email is complex and most agencies treat it as an afterthought. We treat it as your highest-ROI channel.

What we do for Birmingham brands

Flows that sell while you sleep

Welcome, abandoned cart, post-purchase, win-back, browse abandonment — custom-built for your products and customer lifecycle.

Segmentation that drives revenue

Purchase history, AOV, engagement, lifecycle stage. VIP treatment for VIPs. Win-back for at-risk. Every segment has a strategy.

Campaigns tied to revenue

Product launches, seasonal pushes, flash sales — every campaign has a revenue target and is built to hit it.

GDPR-compliant from day one

Double opt-in, proper consent, clean data practices, transparent processing. Your programme stays compliant and your deliverability stays strong.

Klaviyo Gold Partner expertise

Custom properties, advanced segments, API integrations, deliverability optimisation. We get the most out of every Klaviyo feature.

Like what you see?

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How we work

Step 01

Audit your email programme

Every flow, campaign, segment, deliverability metric. A scored report showing what's working, what's broken, what's missing entirely.

Step 02

Build the flow architecture

Every automated flow designed and built — welcome, cart, post-purchase, win-back, sunset. Tailored to your products, AOV, and customer lifecycle.

Step 03

Launch segmented campaigns

Campaign calendar, segmented sends, revenue-driving campaigns. Weekly minimum, ramping for Black Friday, Boxing Day, and other peak periods.

Step 04

Optimise based on revenue

A/B tests on subject lines, send times, offers, flow triggers. Every optimisation measured by revenue per recipient.

Why Birmingham brands trust us

Birmingham's eCommerce ecosystem is growing rapidly — from established retailers to new DTC brands launching online-first. These brands build email lists but often don't know how to monetise them properly. We work with Birmingham businesses remotely, and email marketing doesn't depend on geography. Flows fire 24/7. Campaigns schedule ahead. You get Klaviyo Gold Partner expertise at a fraction of what a Birmingham or London agency charges.

Questions our best clients asked first

Your email list is worth more than you think.

Book a free Klaviyo strategy call. We'll walk through your account, find the biggest revenue gaps, and map out a plan. 30 minutes. No obligation.

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15 minutes. No pitch deck. Just your data and our honest take.

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